Term Of Service

Effective Date: November 1, 2025

Brand: Craftelly

Email: support@craftelly.com

Website: www.craftelly.com

Overview

This website is operated by Craftelly. Throughout the site, the terms “we,” “us,” and “our” refer to Craftelly.
By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service.

Please read these terms carefully before accessing or using our website.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your region.
You may not use our products for any illegal or unauthorized purpose.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, sell, or exploit any portion of the Service without express written permission.

3. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current.
We may change or update information at any time without prior notice.

4. Products and Services

All products are handcrafted and may have slight variations — these are natural characteristics of artisanal production.
We reserve the right to limit sales or quantities per customer and to discontinue products at any time.

5. Billing and Account Information

We reserve the right to refuse any order.
You agree to provide current, complete, and accurate purchase and account information for all transactions.

6. Third-Party Tools and Links

Certain services may involve third-party providers (e.g., Shopify Payments, PayPal, shipping carriers).
We are not responsible for third-party materials or websites linked from our store.

7. Limitation of Liability

Craftelly shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Vietnam.

9. Contact Information

Questions about the Terms of Service should be sent to support@craftelly.com